{"id":5755,"date":"2022-11-17T23:58:00","date_gmt":"2022-11-17T23:58:00","guid":{"rendered":"https:\/\/orpp.or.ke\/?p=5755"},"modified":"2023-11-02T13:44:17","modified_gmt":"2023-11-02T13:44:17","slug":"frontline-staff-sensitized-on-raft-of-areas-in-orpp-brand-standards-access-to-information-and-customers-procedures","status":"publish","type":"post","link":"https:\/\/orpp.or.ke\/es\/frontline-staff-sensitized-on-raft-of-areas-in-orpp-brand-standards-access-to-information-and-customers-procedures\/","title":{"rendered":"Frontline staff sensitized on raft of areas in ORPP brand standards , access to information and customers procedures"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" src=\"images\/frontline_training.png\" alt=\"frontline training\" width=\"750\" height=\"250\" style=\"display: block; margin-left: auto; margin-right: auto;\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 8pt;\"><em>Right; Registrar of Political Parties address frontline staff comprising of clerks and customer service personnel in a sensitization forum on 28th October, 2022 at Empolos hotel , Nakuru. Left: Participants in a group photo after the insightful sessions conducted by a section of senior staff and a representative of the Commission on Administrative Justice (CAJ)<\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Frontline staff are a critical human capital segment that shapes corporate reputation and contributes to the impactful delivery of services. ORPP is deliberate in building capacity to deliver a wide range of services to the stakeholders. In an ORPP frontline sensitization held on 27th and 28th October 2022, the group was taken through varied areas to enhance understanding of ORPP brand standards, professional conduct, customer experience practices &amp; cascading of customer experience framework, records, and customer data management, mechanisms for Office Resource Centre&#8217;s information, resources access portals among others.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><\/span><span>&#8221; This training seeks to build your capacity as front officers to actualize the Office resolve for customer experience in all processes, records, and customer data management within principles of access to information and data protection&#8221;, said Registrar of Political Parties, Ann Nderitu in the forum.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">&#8220;The ORPP as a global model regulator of political parties will continue to create brand harmony by streamlining processes as part of efforts to efficiently deliver services and serve Kenyans with honor and decorum&#8221;, noted the Registrar.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Right; Registrar of Political Parties address frontline staff comprising of clerks and customer service personnel in a sensitization forum on 28th October, 2022 at Empolos hotel , Nakuru. Left: Participants in a group photo after the insightful sessions conducted by a section of senior staff and a representative of the Commission on Administrative Justice (CAJ) [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[148],"tags":[],"class_list":["post-5755","post","type-post","status-publish","format-standard","hentry","category-archives"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frontline staff sensitized on raft of areas in ORPP brand standards , access to information and customers procedures - ORPP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orpp.or.ke\/es\/frontline-staff-sensitized-on-raft-of-areas-in-orpp-brand-standards-access-to-information-and-customers-procedures\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frontline staff sensitized on raft of areas in ORPP brand standards , access to information and customers procedures - ORPP\" \/>\n<meta property=\"og:description\" content=\"Right; Registrar of Political Parties address frontline staff comprising of clerks and customer service personnel in a sensitization forum on 28th October, 2022 at Empolos hotel , Nakuru. 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